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RBP Software Solutions has developed 'Guest Facing' Solutions for the hospitality industry for resolving post-stay guest inquiries and disputes.
RBP's automated solutions will track, monitor and control all guest inquiries and disputes.
RBP has partnered with Hotels Worldwide to implement the custom cloud-based solution at their properties.
To learn more or to schedule an online demonstration, contact us.
Our post-stay solutions will significantly improve the efficiency of collecting, processing and analyzing all of your guest inquiries.
Our solutions are cloud-based and do not require any additional hardware. Setup and implementation is done remotely.
Review centralized data to identify trends, help eliminate operational defects, improve processes, and increase guest satisfaction scores.
"We wanted a user-friendly system for the staff but also something that was quick and easy for our guests to use. RBP Software Solutions did not let us down!"
"RBP Guest Inquiries makes it very easy our hotel employees to manage incoming guest inquiries. The guest-facing link on our website also makes it easy for our guests to navigate."
"RBP created the easiest programs to train staff to use - yet it's robust enough to provide all the information our hotel needs to control our guest inquiries and lost-and-found."
"Our phones stopped ringing on day one with RBP Guest Inquiries!!"
"RBP Guest Inquiries saved our hotel time and money!"
|Math Formula Friday Answer for 8-25-2017|
|Hoteliers Shift Business Models to the Cloud|
RBP Guest Inquiries is the only guest-facing online solution to capture guest inquiries online before, during, and after their stay. How are the guests going to know about this opportunity to connect with the hotel online? Our most successful hotels shared their best practices to capture all guest inquiries online.
View The Answer
RBP Software Solutions developed RBP Guest Inquiries, the only guest-facing application that tracks, manages, and controls all guest inquiries online. Immediate guest responses are customized for each property to facilitate quick and accurate guest communication – directly influencing guest loyalty scores. To learn more, request a 5-minute online demo today email@example.com
77% of travelers share visual content and reviews on social networks during their stay. Capturing guest disputes in real-time can reduce a hotels social media impact while at the same time improving customer satisfaction.
|Inquiry Type||Total Tickets||Submitted||Pending||Awaiting Approval||Reopened||Closed||Amount||Average|
|Property||Ticket||Date Submitted||Date Closed||Guest Name||Amount||Assignment|